Business Process Management and the Balanced Scorecard : using processes as strategic drivers

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dc.contributor.authorSmith, Ralph F.
dc.date.accessioned2019-02-11T06:36:21Z
dc.date.accessioned2024-07-02T07:45:24Z
dc.date.available2019-02-11T06:36:21Z
dc.date.available2024-07-02T07:45:24Z
dc.date.issued2007
dc.identifier.isbn0-470-04746-1
dc.identifier.urihttps://drs.ess.gov.et/handle/123456789/42264
dc.language.isoenen_US
dc.publisherJohn Wiley & Sonsen_US
dc.subjectManagementen_US
dc.subjectBalanced Scorecarden_US
dc.titleBusiness Process Management and the Balanced Scorecard : using processes as strategic driversen_US
dc.typeBooken_US

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