Bracci, Enrico2020-02-072021-10-202024-06-272020-02-072021-10-202024-06-272009https://drs.ess.gov.et/handle/123456789/104893enAccountability, Accounting, People-changing, People-processing, NPM reform,Public sector reform, Social services, ItalyPaper typeResearch paperAccounting and accountability inan Italian social care providerContrasting people-changing withpeople-processing approachesArticle